Neither cvsnt nor this manual is perfect, and they probably never will be. If you are having trouble using cvsnt, or think you have found a bug, there are a number of things you can do about it. Note that if the manual is unclear, that can be considered a bug in the manual, so these problems are often worth doing something about as well as problems with cvsnt itself.
For support please contact sales@march-hare.com. The mailing list is no longer used for support, but the history is maintained online as well as the current bug database:
http://www.cvsnt.org/pipermail/cvsnt/ http://www.cvsnt.org/tt/ http://www.march-hare.com/pipermail/cvsnt/ http://customer.march-hare.com/webtools/bugzilla/tt.htm
March Hare Software provide worldwide support including toll free numbers for telephone support in the USA, UK and Australia. Security update notification, patches, installation and training are also included. March Hare can guarantee this support because the people who have been developing CVS since 1999 work for us.
At the time of writing, support is available from US$27.88 per licensed user per year for CVS Suite customers (CVS Suite is available for $139.40 ea.).
If you got cvsnt through a distributor, such as an operating system vendor or a vendor of freeware cd-roms, you may wish to see whether the distributor provides support. Often, they will provide no support or minimal support, but this may vary from distributor to distributor.
If you have the skills and time to do so, you may wish to fix the bug yourself using the supplied source code. Please submit your fix to support@march-hare.com for inclusion in future releases of cvsnt.
There may be resources on the net which can help. A good place to start is:
http://www.cvsnt.org/
or
http://www.march-hare.com/cvspro/
.